This is without a doubt the best show repair place in town. I just picked up 5 pairs of shoes that needed some TLC. From Cole Haan, to Allen Edmonds, to Ferragamo...they make them look great, which cuts down on the cost of buying new ones :) I needed a new insole, a new heals, a new bottom, some glue along the edge and all shined. I was expecting well over $100, but it was only $90.
Best part about the experience, is that they examine the shoe and let you know if something needs to be done that you didn't think of AS WELL as what you think needs to be done that can wait. Fair perspective in my mind. Head up to the top floor of Belk next to customer service. What looks like a small little place, it much, much more! Only place I take shoes.