I spoke with Eric who was able to work with my schedule and promptly set up a pickup 2 days later. We were moving a baby grand (they charged a little over $200) and eric showed up when he said he would, within an hour of the expected time. We were also a longer drive from out in Henderson. It was him and another guy, and their 2 man team was able to professionally take down the piano in an incredibly short time span. They also picked up another piano before delivering ours, but again, with that amount of efficiency, I had barely gotten home to rearrange the furniture and they were at our front door. Other moving companies had quoted a 4 man team with at least 3 hrs costing at least $600. Do yourself a favor and go with this company. They know exactly what they're doing.