I just started my membership on Sunday and I'm very impressed with the staff. Joyce is so nice and she remembers my name and my boyfriends name on day one ! She always greets us and is so much help. The drop in center for the kids has a great staff as well. They made the experience great for my sighted who has never been in daycare. They don't have as much equipment as the other ones I've visited it's a bit smaller. But it's 2 minutes from my house so I can't complain.