Took my dog in energetic and happy, came home depressed and won't leave her cage four days later. Doctor called to see if she was ok, standard procedure. I called back to explain something was wrong and they assured me the doctor would call. She never did. I called back in so now I am getting my records to see if another vet can help our poor dog. "OK, I sent the records, have a nice day". That's how much they care. Hopefully another vet can help her, or at least cares.