I've been to this theater more times than I can remember. It's an extremely nice theater that typically isn't too crowded, even on opening nights.
The staff is friendly (I've never seen a sad, angry or rude employee). The student prices, which are offered at all Harkins Theaters (I think) you can't beat: $7 with a student ID.
The only reason why I'm not giving them 5 stars is because they have, on multiple occasions, have given me the wrong ticket. I ask for the 8pm, and I get the 7pm. So they make me go back to the counter and get a new ticket while everyone waits for me. They're quick to get me the new ticket, but after a few times, it kind of gets annoying.
Other than that, this is by far my favorite theater in The Valley.