We use Yelp quite a bit to make decisions on which companies to go with. If I could rate it higher than 5 stars I would. We worked with Travis and Lisa at the store. They were extremely polite and really took the time to understand our needs and our budget. We moved here from out of state and relied heavily on their expertise to guide us along the way. They treated us like family. We needed laminate and tile for the entire home and even though they didn't have our exact laminate in stock, they were helpful enough to order it online for us as they knew exactly what accessories to order along with it.
We met with Gomez, Jose, and a few other installers. They too were very professional and on time. We had a problem with the poor quality paint our builder did on the baseboards and Travis stepped in with a solution. We had stored the baseboards outside but rain was expected so I called Travis who sent Gomez right over. He was here in 20 minutes. Talk about service! On the day of laminate delivery, Travis sent his guys to our house and they carried the 4200 lbs of laminate for us from the street where the shipping company had dropped it off. The installers did a quality job and treated our home as if it were their own. We are actually a little sad they have completed the job because we won't see them unless there is a future concern.
Lisa knew we had some frustrations along the way with other vendors and it was almost Christmas. One vendor we chose did not deliver so Lisa had the additional materials over-nighted at no additional cost to us. She also surprised us with a little Christmas gift!
My parents are moving here in April 2015 and I have no reservations on referring them to Affordable Flooring. They take great pride in their business and go out of their way to make sure things are taken care of properly.
I could go on but I'll end up losing readers. It would be a disservice for me not to write about my awesome experience. Thank you Affordable Flooring!!