I just called and they were pretty busy. But everybody who answered the phone was polite and courteous. I was refereed to this particular office by a friend. My girlfriend was in grave pain and I spoke to a Sheila and she helped us get setup for an appointment/intensive exam. We didn't have any insurance and were worried about the payment. Sheila helped me navigate our path to relieving my girlfriends path to relief and comfort. I haven't even gone there yet and I love the place. Thank you Sheila and sorry if I spelled your name incorrectly lol.