I like their "we're sorry we're open" sign.
This Jack Astor's has been opened for a long time now and I've never had a bad experience. The food quality has stayed roughly the same over the years. That being said, I was never a big fan of the food. It's just average with a higher price tag. The service is good because they have enough waiters who are usually ecstatic to serve you. I think the choices in the menu are quite limited which is a big reason why I don't go so often.
I'm giving them a 3.5 because generally the food and service quality never deteriorated so it's a reliable choice for taking co-workers, friends and relatives.