I'm not one to write awful reviews. I work in customer service myself, and I love it. I also know that when potential customers are around and you're at your place of business you're to act appropriate and represent said business.
I'm staying at the Spring Hill Suites on business and it's my first time in Pittsburgh.
I stopped at the Panera under the hotel for a drink this morning and the service and employees were lovely.
I came back for dinner later that night (10/27) when I got off work. The food was okay. My flatbread was burnt and sloppily thrown together. That's whatever. It still tasted good. Later, around quarter after nine I came down to sit outside and relax. Employees brought out a ton of food and bread and I'm assuming it was being donated or something? I don't know.
As I sat there the two young me (employees im assuming, they weren't in uniform) came back to the door it was locked because they're closed.
They started POUNDING on the door screaming and cursing and acting like just animals. Loud enough to catch the cop (who was on the other side of the area) walk down to see what the heck was going. The girl employees were laughing not letting them in. So they continued to act like animals banging and screaming on the door. I'm sorry, but it was completely unacceptable. I wasn't 10 feet away from them and they're acting like this.
It was just odd and unacceptable. The cop walked over and they were let in and asked me if they're supposed to be in there. I honestly said that I had no idea.
It was just loud, annoying and ridiculous. Sorry.