This evening was the first time we went to PIE, Pickering.
There was no sense of organization from the moment you walked through the door. No one/hostess greets you. You must look for someone to take your name and number of people in your party. One of the hostesses writes your information down in crayon which they are unable to read when they are calling for you. There is no waiting area, there are however game machines which no-one uses instead people are leaning against them. This front area would be better served with benches for people to sit until their table is ready. As you are waiting, you are able to enjoy the view out the window to the outdoor patio which was covered with garbage and the tables which were overturned on top of other patio tables had gum stuck to the bottom of each and everyone of them. You also can watch one of the hostesses drying cutlery in the front entrance with a paper napkin. There are a couple of TV's playing videos such as LMFAO and 50 Cent, which are totally inappropriate for the number of families with young children that were there. It also doesn't need to be so loud, no one was paying attention. People were trying to have conversations.
Once our waitress came to our table, we found her friendly and she served our drinks quickly. We ordered three different pizza's - all were good. Crust was nice but a slightly burnt along the edges. We also had a family sized pasta dish (spaghetti & meatballs). For what we paid for, it was more of a single size not family size. You did get a good portion of meatballs but unfortunately there were luke warm. We had to ask for cutlery, serving spoons, & napkins. No parmasean cheese or peppers were ever brought to the table. We were never offered refills for our drinks. We never saw a manager just a lot of inexperienced staff running around. The atmosphere at this restaurant is terrible and much improvement is needed.