I wanted to wait a few months to review this place but I can't wait any longer. I do want to be selfish and keep this place to myself, but I'll be nice and share with Yelp.
I bought a Groupon for laser hair removal and found Diana's salon in central Phoenix/Biltmore area. Good reviews and fair prices. I wanted to do my underarms and see how I liked the treatment before I proceeded to do any other body parts. First impressions: office is located not too far from the 51 and a lot of the parking is reserved, but I can always find a spot and walk a bit. This is a multi office building with other salons, massage parlors, etc. It smells great from the hair products and it's a clean space.
Meeting Diana was lovely, she's a wonderful lady who is chatty and friendly and prides herself on her work. I had to fill out some paperwork before we started and she explained the process to me thoroughly. Getting my underarms done was quick and fairly painless, which surprised me. I also haven't had any side effects or sensitivity. She uses a cold laser that feels nice in the summer, gets a bit chilly in the winter but nothing unbearable. Diana is efficient in her work and she keeps you occupied as she does it. I always feel comfortable in her office and asking her any questions and she is honest to a T. I've enjoyed my results so far and added parts as I went, which Diana is flexible about and accommodates me accordingly. Always sends a reminder the day before your appointment too, which is very helpful.
Once again, hesitant to share this hidden gem but I really do want to help Diana and her business since she is such a cool gal. 5 stars!