The lady couldn't do the nail design I wanted. It didn't look good. So when I asked her to re-do it to something else she kept shaking her head. ((if you can't do the nail design correctly maybe you shouldn't be in the nail business.)) And then I got shellac on my nails and she did a terrible painting them. There are so many spots that don't have polish on them. I am completely dissatisfied and I will never return here.