I visited Buttermilk a few days ago for the first time with a friend. My initial impressions upon walking in were that it's a warm and welcoming place. It's very casual in the sense that you need to order at the till then go take a seat and your food gets brought to your table. The staff were very friendly and were easily able to accommodate to my various food allergies. I love that they have board games at each table to keep you entertained while you wait for your waffles! The waffles themselves were quite enjoyable. My friend ordered the Rachel's Cinnamon Bun waffles and I ended up building my own! Highly recommend!