I've gotten laser hair removal (reduction) here and at a medical spa. This place's laser is MUCH less painful and more precise. I get a ton of compliments and the only hairs I have to now shave are blonde (which given all current technology, at least to my knowledge, will never reduce those). Casey is a true professional. She's also very quick and accurate. I can't say enough good things. Their direct pricing is better than Groupon; just call during their normal business hours.