The food here is almost always good but I wish I could say the same about the service. Because of the bad service, we have skipped going there many times. We got tired of having to call & talk to the manager about our poor service.
Also, I love their blackberry tea but it is very inconsistent. Sometimes it is sweet while bitter others.
So, I'd give the food 4-5 stars but 1-2 for service.
8/7/15-update. Family ate here about 4:30 pm. Not very busy yet took a while for food to show up. 3 of the meals we ordered were "Mexican" dishes & seemed way spicier than normal. Waitress seemed as if she had better places to be.
Usually enjoy the food but as dirty as the restaurant is, not sure we'll be returning anytime soon. Dirty floors, window sills, and tables. Here's a picture of the "crack" between our tables. Gross.