Pretty terrible service, say at the counter for a few minutes while the cashier was on her cell phone ignoring us. Once we finally got her to get off the phone we place our order and she informed us their ice machine didn't work. We waited for our order while it sat on a tray but she was too busy on her cell phone again to bring it to us. We finally grabbed it ourselves. I would recommend never going to this ohana, the one on blue diamond is way better as far as service goes.