Cant find a place to write a review in general for Verizon Wireless policies. Their new "Upgrade fee" is BS! $30 bucks. Is that how you treat loyal customers? Bottom line versus what is right? Corporate America needs to review ethics and make some changes. America is fee'd to death by businesses like Verizon and banks.
Their $50 loyalty credit in confusing as well. I am shown I get the new phone for $149 and find out that the discount is already applied to that amount. Verizon do you want to stand out from the rest? Fees like an upgrade fee doesn't give you a positive.
Money isn't everything in this world. Greed comes with a price. There is such thing as Karma and it is just a matter of time before it hits Verizon..or maybe it has since they are implementing ridiculous fees??
Customer service was pleasant and always has been. Company policies need review.