Store was being remodeled when I visited. Saws running, drills assembling cabinets and the owner trying to supervise and help customers at the same time. What a mess. Hope it looks great when finished.
The owner took time to give me advise and a great deal for two tanks, air pump, filters and heaters. All used but a third the cost of new. Someone commented it is like flipping used equipment from Craig's List. Probably not, but it works for me.
I would have never stopped if driving by, but my GPS took me there. After venturing in, stepping over and around equipment and water from a draining tank syphon, they are on my "go there first" list for aquarium supplies.
Update - 5/4/14 - the true test of a company is how they handle problems. I bought a used, rebuilt Pond Master AP-100 air pump. These are the M1 Abrams Tank of air pumps. Rebuilt should be as good as new. Got it home, plugged it in and found it was very noisy (90 db instead of advertised 40 db) and was pumping hardly any air. Returned the next day to discuss. The parking lot was full and the small store was packed. Even so, the owner stopped when he saw me holding the pump. Picked a different pump, tested it and I was on my way. Returns should be this easy everywhere. The second pump is very quiet and makes more air than I was hoping for. Very pleased and saved around $70 off the new pump price on Amazon.