They say someone is there 24 hours. That's not true. They have an employee that is there to clean and leave 2 hours before the openers get there. This was told to me by an employee yesterday. Our dog has a nasty rash and when I go to pick him up he is in obvious pain. Something happened to our dog when he was there. I got a call on Thursday at one pm saying that he had diarrhea over night. We stayed once before and everything was ok, but I left there with a horrible vibe and don't think they took good care of my dog