I'm kind of surprised this place has such negative reviews. I came here on a Saturday afternoon. The place was pretty empty, and we opted to sit outside. We were the only table out there. But service was QUICK. Our waiter (I think his name was David?) was super friendly and checked on us frequently. We sat down and ordered the spicy garlic and asian ginger something, then I went to the restroom and when I came back, David was on his way bringing us our wings already! The wings were delicious, crispy on the outside, moist on the inside, and the spicy garlic sauce was amazing! We didn't really like the asian ginger something sauce, but it wasn't a big deal since we got our sauces on the side. In the middle of our meal, a "captain" came out to check on us and change TVs for us, he was pretty awesome too.
Overall we had a great experience and will definitely be back the next time we're at East Town Mall.