Know before you go, company is not always customer friendly. Weather forced a cancelation, vendor canceled at take off site, done last minute minimizes other arrangements. However, I called with a re-book only to be called back hours later to be told that since I was using groupon I would not be able to fly on new selected date. To fly on the new selected date without using groupon would cost an extra $400 +, once again, this was last minute and did not allow room for me to plan otherwise.
This was more than a bucket list experience for me. It maybe my very final opportunity to share this moment with my family due to some life changing events in our life's. We live in Texas and of course we could do it there but we wanted to experience it in Phoenix, it's one of our reasons for coming here. They offered other times of which we would not be available since we do not live here. Please understand that this company does not accommodate their customers if something does not go as planned.