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I stayed here recently, and for the money I spent, thought the room would have a view of the mountains (which was advertised on website), but was given a 1st floor room with the window facing the parking lot and parked cars. I mean, really?? Not worth spending $215.00 for the room, and do not appreciate them taking $50.00 from my debit card for "incidentals". Now I have to wait for several days to get a credit and was never told it would cost that much for one day! After unpacking, I went to the Oasis Grille. Took 10 minutes to get a glass of water (while sitting in the heat), and when I realized that these 2 female servers were taking care of the entire pool area and grille, I felt it would be quicker to order just a dessert - it took 20 minutes to be delivered!! I also noticed that there was no bartender and the 2 female servers were forced to do it all. Really?? - Hilton can't afford to hire a bartender for outside by the pool? And, the bathroom is so small that you have the door right there in your face. I thought the bathroom would be a bit bigger for the money I spent. I felt like I was staying at a motel instead of a hotel! Over-rated and over-priced. I could have spent the same amount of money and got so much more at another hotel. What a disappointment. I did have management reach out to me, but was shocked that he was offering me to come back for a "discounted" stay - really? Hilton can't afford to give me a FREE night's stay? He said he would send me his e-mail address and "take care of me" if I came back, but still waiting for the e-mail. Don't think I will ever stay there again. Very disappointing for having picked this "hotel" for my "stay-cation"!!
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