I echo all of the things that Chad said, below.
My relationship with Bradham Brothers began two years ago when my recently purchased home's Central Air unit (more than 15 years old) stopped working in the middle of summer. An HVAC tech (Bill Eastridge) came highly recommended by friends. Bill helped me bandaid the unit and suggested I call Rodney Bradham.
After receiving estimates of nearly double (Morris-Jenkins), Rodney Bradham arrived and spent considerable time understanding my needs, and educating me on my options. He was honest, friendly, and professional. Upon calling him to confirm my decision to purchase a new Trane unit from Bradham Bros., Rodney immediately sent a team over to top off the coolant in my failing unit, at no charge to me!
That level of service has remained consistent throughout our relationship. The team is timely, flexible, and professional. The complimentary annual service is a nice touch, and when there was a tear in my ducts this winter, Bradham Bros. arrived within hours. Many other companies would charge an additional fee for such expedited emergency service, but the total cost was a laughable ~$120.
Having relocated to Charlotte from the Northeast, I've found it painful to attempt to source honest, reliable, and affordable contractors to replace those relationships I established back home. When in need of an HVAC team, Bradham Brothers made the process seamless.
It would be a wonder to find a similar team in each of the other trades.
Thank you Bradham Brothers, you've earned a lifelong customer.