I gave them a star because they eventually served something (horrible) resembling fast food and because I actually think they were trying (and failing oh so badly).
Eventually there will be a horrible tour of the worst restaurants. The Taco Bell across the street couldn't even serve food ("not taking any more orders". !! Seriously!).
First, I had to repeat order 2 times. That isn't too bad, really. The wait to get to window to pay was 10 min however this is only because two cars in front of me left. When I got to window she was confused. Kept trying to confirm other orders. OK, the people left so understandable. Eventually I got her to just listen as I repeated order. Three times. She got it wrong three times. Eventually she found it. Even had correct total. Then I made a mistake. She asked me to pull ahead. The guy in front of me had been waiting for his order all this time and finally went into the place and came out upset... twice!
Sadly I pulled forward and waited... and waited. My daughter was such a trooper. After 20 min when everyone behind was gone, I backed up. The woman was still there. Looked surprised. I asked "Anytime soon?" She was confused. I said "when am I going to get my order?" Repeated that two more times and she got another person who asked me to repeat. I said "Seriously?!?" He said "Yes seriously."
5 more minutes got truly terrible cold food.
Yep. Epic!