Not sure why this place gets such bad reviews. We were greeted and seated immediately. Our manicurists were all very nice and did a great job. The place is gorgeous, especially the silver and white mosaic tiles. The seats for pedicures were not very comfortable and the massage chair is useless. They looked great though. It cost $25 for a pedicure which is average. I think it's cash only, or cash tips only. They have an ATM in there.