My boyfriend and I went there for supper yesterday before going to the movie theater.
We had a lot of free time before the movie (roughly 2 hours) so we didn't mind that there was a party upstairs (which, we understand, requires a lot of the staff's attention).
Upon arrival, we were told to take a seat, and that we would be brought menus shortly. It didn't happen. After over 25 minutes of sitting there and pretty much just staring at each other, while waiters after waiters skipped passed up without even so much as looking at us, we decided to go elsewhere.
When we got up and put our coat on, one of the waitresses asked us if everything was okay, to which I replied it was not, and that we were leaving. She asked ''Well, did you pay?'' PAY FOR WHAT? FOR THE MENUS WE NEVER RECEIVED? I politely told her we had not received any menus or any attention of any kind in the 25 minutes we were there. She laughed and told me we should have grabbed someone to tell them we were there !!! Extremely rude and unprofessional. I shouldn't have to TELL the staff I want a menu when I obviously came in to eat !!!
I'm never going back there even if I get paid to.