They seem to be out of ingredients a lot and it is always insanely packed so make sure you've got 20 to 30 minutes to spare if you're trying to grab a quick drink before class. To be honest though, the part that frustrates me the most is that they always seem to be understaffed. They usually have one person washing dishes and one person on the register and they both have to run back and forth to help make smoothies. I honestly think things would run a lot more smoothly if they brought someone else on, then so they could have one for the dishes, one to take the orders and one to make them.