After reading these reviews on here, I was a little nervous to get my brows done, but I went anyways. Olivia was the person waxing me and she was WONDERFUL. Very professional and kind. I've never had my brows looks this amazing. I definitely have found my girl now! The front desk staff seemed a little snotty until checkout when a man was very nice. Overall, they lost a star for the crappy decoration but oh well :)