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2011-02-18T00:00:00
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I had a really hard time deciding whether I should give 3 Palms 3 stars or 4, but I figured I may as well give it the benefit of the doubt. First, the negatives: The walls are indeed VERY thin. Add to this the fact that the "hallways" are all outdoors, and in some cases just feet away from the pool and/or parking lot, and it can result in you being awoken late at night by an inconsiderate guest. There's almost no closet space in the rooms; there's just a tiny wardrobe with enough space to hang about 6 garments and 2 tiny drawers. It's a good thing my girlfriend doesn't mind living out of her suitcase while on vacation, since there's no way both of us could have fit our clothes in there. During our 4 night stay, despite the fact that we got maid service every day, we ran out of both toilet paper and kleenex. The kleenex was both understandable and forgivable, since it's hard to tell when the box is going to run out ahead of time, but there's really no excuse for not leaving a spare roll of TP when you see the current roll is getting low. The pool towels were low quality, and left orange fuzz all over my swimsuit. Not a huge deal, but annoying nonetheless.] The free coffee in the guest lounge was never ready and available; the guests were left to brew their own. Another small thing, but it added 10 minutes to the time it took us to get ready each morning. Now that that's out of the way, the positives: The whole hotel is decorated in a really funky orange, brown, and gray theme, which may sound horrible on paper but looks great in real life. Both my girlfriend and I really liked it. Having a hot tub in the room was a blast (Sip wine and watch TV while I soak? Don't mind if I do!), and the rooms with the tub were only $10 more per night. I would have expected a much bigger markup. The entire property, including the rooms, was very clean and well-maintained. The room had a HUGE flat screen HDTV and a DVD player. Having the option to stay in and pick up a redbox movie one night of our trip was unexpected and awesome. The front desk staff were all very friendly. The pool and hot tub were great, and there were plenty of lounge chairs for sitting and reading or just soaking up some sun. The fitness center was small, but well equipped and very clean. Free parking! As you can see, there are more positives than negatives, but overall, despite the 4 star rating, I probably wouldn't stay here again. I feel like it was a fun, gimmicky hotel that is worth experiencing once, but it probably wouldn't stand up to multiple stays.
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