First, I have been a diner at Mimi's for many years at various locations..San Diego, San Francisco Bay Area, and in Arizona.
Have always enjoyed their varied menu, pricing, and service.
Dined at unit on Tatum, Scottsdale on 10/19/13 where we encountered the new French format and service theme.
I think company should have better tested the format at a couple of locations......my observation is that it is not going to be a hit.
MENU has had to much revamping to soon. Complaints I overheard were that customer favoites were gone. French headings for items are great if you read french.
PRICES seem higher with extra charges for items that are included at other similar restaurants..
PRESENTATION-Did not quite understand why sides were served on separate plate and main entre (sole meuniere) was served on 2nd plate. All would have fit on one plate and given a better presentation.
SERVICE- Waitperson (Debby) provided excellent service.
MISC. Waitpeople/staff now greet you with a few words of French (I understand they are now trained with a few common greetings in French.) What happens if the customer responds to them in French...and the staff person has no clue what they said.....that could be funny.
Anyway, good luck with your new format. I hope it is received well. I have my doubts but,, hope I am wrong. Don't want to see Mimi's go the way of Mervyn's, Sears, and Penny's.