The reason I'm giving this Arby's a one star review is because of their horrible customer service. The drive through attendant, Miles, is the rudest POS I've ever encountered in a fast food setting. Not once did he say "thank you," "please," "you're welcome," etc. He barely spoke at all except to argue with me when I made him aware that we were one drink short wherein which he had the audacity to tell me that he gave me all of my drinks. He then proceeded to act irritated and dismissive regarding my concern. Trust me, I'm not going to try to grift you out of a drink that costs $1.85. Give me a break. Then he decided he was going to charge me for the drink he neglected to give me. Seriously? lmao Bro, I ordered four meals which each come with a drink. You only gave me three drinks. Why the hell are you going to charge me for one you already owe me? Nobody is forcing you to work at Arby's. If you don't like your job, then quit. Do us all a favor. He kind of reminds me of Butt Head from Beavis and Butt Head, but at least they had manners. Heed my warning. If you pull up to this drive through and you hear a voice that kinda sounds like Kat Williams, just drive away. It's Butt Head on the other end and he really doesn't like his job. The manager was no better. She claimed she was in the back the whole time and was completely unaware of Butt Head's (Miles) behavior. Sure you were. They're just so hard up for employees that they probably can't afford to lose any more so I doubt anything will happen to this kid. Shame too because he doesn't deserve to have a job in customer service. Since he doesn't like to say much, he should try his hand at being a mime instead.