This place is a joke and I will never stay here again. I made the reservation online for the rate of $55 a night. When I got there to check in the total was $172 and when I asked why I was told there was a $100 deposit (even tho I had a credit card) and the discount would be applied upon check out. It didn't make sense to me and the more I tried to understand and inquire the bigger the attitude got. The front desk staff was rude and obviously had no clue how to properly operate a hotel which was proven when I went to the room and there was already someone in it. I had to wait for the employees to figure out what was available and what wasn't. I asked for a bar of soap and was told to get it out of the vending machine. In the middle of the night I got cold and turned the heater on which set off the smoke alarm. The front desk would come to my room everytime it happened and tell me to shut it off. Who cares that I am freezing cold I guess. The next day starting at 940 the staff was calling and bugging me about checking out. I told them I would be out by 11, which is check out time and of course got major attitude. I should have been used to the crappy attitude by that time cuz that's all I got the entire time. I went to the front desk to check out and the same rude lady that checked me in (guess no one else works there which might explain the rudeness) looked at me then proceeded outside to smoke a cigarette. I waited not so patiently standing at the front desk until she came back to check out. I was reluctantly given my refund back but not the money for the rate difference. I asked her and she said that should have been handled at check in and there was nothing that could be done now. I was steaming mad and all she said was "call corporate office if you don't like it." Wow!! Never again!!