Love, love, love the doctors at this practice. I went to this practice until I was 18 and now that I've had kids I have brought them here as well. The office is nowhere near our house but it was a place I'd be willing to drive to because the doctors are so awesome. I'm not sure what has happened but the office staff has become exceptionally rude. I recently had a baby and was told to call back once I've added him to my insurance and then I was hung up on. Umm ok, he was added to my insurance. Then I called to make an appointment for a sick visit and when I requested to see a doctor and not a NP I was told to be there at a specific time but there would be a wait and I'd have to just wait it out. Then I got the snottiest goodbye I've ever heard in my life and the call disconnected. All loyalty to this practice is lost and I will not be referring any of my friends to this practice. In fact, I will be needing recommendations for a pediatrician in the NW valley...