I was really impressed by the decor and stations when I first stepped into Dazzle - everything was very pretty and glittery and reminiscent of some of the salons down on Queen West. I also thought that it was such a nice surprise to find such a pretty salon in the Finch and Steeles area.
However, I wasn't exactly impressed by the service that I received while getting my pedicure done - for whatever reason, my aesthetician picked up my sandal, examined it, and dumped it on the ground instead of placing my sandals nicely together on the floor. I was too stunned to say anything because I have never received treatment like this before at a salon. When the same aesthetician was doing my nails, she kept filing my nails at an odd angle and she would silently push my fingers back towards me to have me examine them instead of asking if the shape was okay...at that point, I decided to file my own nails because I decided that I was not going to leave with poorly shaped nails. The owner of the salon ended up taking over instead - thankfully my nails were properly filed once she took over!
When it came down to my manicure and pedicure, I would say that overall, my nails and toes were painted nicely. However, there are a few things that needed to be improved - the space between my cuticles and toe polish could have been smaller. Upon closer examination of my nails after leaving the salon, I noticed that the top coat didn't completely cover some of my nails...I ended up putting on a second top coat when I got home. When I took off my nail polish after a week of having it on, I've noticed that the surface of my nails were rough because they were not smoothed down after the ridges were removed. I wish that they took the extra step of smoothing my nails too before putting on the polish.
Overall, the prices were good, the salon itself is quite girly and pretty and the owner is really friendly. However, like I've mentioned above, there are a number of improvements that Dazzle should consider to improve their services, namely in terms of professionalism.