The office was a little untidy, in the back it was very dusty and messy. Keith is pretty cool but I got the vibe from him that he was seriously exhausted or a little irritated. I just came to get a quote and the prices were a little higher than I expected. I only have a couple dents here and there and the work is estimated to come out to around 1,400 dollars. It's not like I'm pushing a Benz either, just a 94 Civic.