Based on another friend's experience, I tried the car buying service. I called Peter, told him a little about what I was thinking of, and made an appointment to go into the office. When I got there, he already had two cars for me to see and test drive. Great service! I wanted to look at a luxury car so he went to the dealership with me. WOW.....what a difference to have him with me rather than going in alone. We test drove a car there too. Back at the office, we chatted and I made my decision on the car I want. About an hour later, he called with a price on the car and the trade-in value for my old car. What service!