I had a really expensive quote from another AC company for a massive rip-and-repair of existing ductwork and an old AC unit, so I wanted a second opinion. Kevin was prompt, professional, and smartly suggested just replacing some crushed ducts to fix the hot rooms before doing anything else. Doing incremental work to see how much it helps before the massive repairs was appreciated and much more cost effective. He also took the time to measure the current/power draw on my older AC unit to see how well it is performing to its SEER rating. Highly recommend Kevin for any HVAC work!