I always order from here and this is the first time I'm having issues with them. The first time my food had hair in it and I called them to tell them. The guy who answered the phone just said "okay". And I asked if they could take this food back and send me th order again. and they were nice enough to do so.
Last time I ordered Mexican burger from them, there was no meat patty in it. I am vegetarian and therefore it is perfect. This time there is a meat patty in it. So I call back again telling them I'm confused and I wanted no meat.
The person on the phone said "let me call the owner because this is the second time you are calling with issues with the order." I apologized to them for the inconvenience and offered to bring the food back to them.