After missing out on their soft opening and walking over to the restaurant just to find out that their wait time was over 30-40 minutes, I finally got to try their ramen last week and was not disappointed. My friend and I went at around 7:30pm and surprisingly our wait time was only 10-15 minutes. We did get seated at the bar area, but didn't mind since we didn't really expect a fancy booth or a big table when eating Japanese ramen. We were warmly greeted by one of the servers, and he was very friendly in offering us water and some help with the menu.
We ordered the Tonkatsu ramen, spicy miso ramen, and the chicken karaage as our appetizer. As many of the reviews already mentioned, the wait time on the food was pretty long, but I wasn't too surprised because of how packed the place was. The chicken karaage came out first, and I wasn't too pleased about the quality. It was hard and way too cripsy. The sauce was really good though. I don't think I'll be ordering that appetizer again.
Then came our ramen and we were both pleasantly surprised! The broth was savory and rich, and the noodles were tangly and not soggy. We did find some clumps of ramen noodles, but just pulled them apart with our chopsticks. I personally enjoyed the spicy miso more than the Tonkatsu ramen. Savory-ness did get a little too much towards to end for the Tonkatsu ramen and I needed some spice in their to finish the bowl.
It could be that we didn't expect much from the start, but I think this place is a lot better than the Kyoto ramen that recently closed further down on Green street. I think it's pretty comparable to Sakanaya's ramen, if not better. In terms of service, we did see the servers making mistakes here and there, but honestly, they opened 2 weeks ago. I think we can give them a break about that. They will need time to settle down and adjust to the large crowd they get. We personally did not deal with poor service, or menu mistakes. Our server was very good about filling up our waters (I drink a lot of water but never had an empty cup due to him filling it up instantly) even though we were in a corner bar area where it could easily have been neglected.
All in all, I think we just have to give them some time to adjust and they will fix their service issues. I don't really have any complaints about the ramen itself! Will be trying them out again later in the semester and try out their different ramen :)