After doing a ton of research, I finally took the plunge and scheduled an appointment with Shanelle. The salon was clean and neat and Shanelle was right there to greet me. I felt at ease and comfortable with her right away. Initially, I was a bit anxious at the start, but the entire process was painless and seemed to go by quickly. She took her time with me, made slight adjustments upon my request and answered all of my questions. My eyebrows look great and I will definitely be referring Shanelle. She is the best!