I'm only giving 2 stars because the delivery driver was nice and prompt. However, the pizza and salad were horrific. We ordered a large house salad and Chicago Deep Dish with pepperoni, mushrooms and black olives. They said it would be here in 45 minutes (which make me wonder...as a good deep dish takes time). The pizza and salad actually arrived within 30 minutes, and as the drive pulled away, I opened the box. The saddest pizza that ever was created sat in the box. First, it was NOT a deep dish. At the best, it could have been considered thick crust with very few toppings. I hate half a piece and the grease overwhelmed me; I didn't eat any more. My boyfriend at a piece, and we called to complain. This pizza was over $18 ...and was inedible. Whoever said there's no such thing as bad pizza would have retracted the statement after trying a piece. In addition to being greasy, flavorless and gross, it had the wrong toppings. When my boyfriend called to complain, the manager asked what we wanted to do about it. He said refund my money. And they did. I do give credit to the manager for recognizing that bad product went out, and I hope this isn't common practice, but I will never order from Guys again.