We went early on a Saturday evening. They were busy, but not packed- maybe 75% full. We asked the hostess who seated us for a baby sling which never came so I had to go up front and get it myself. Our server came over in a timely manner, however she never smiled, never welcomed us in, never asked if we had been in before, etc. And when I say never smiled, I mean it. She seemed very bitter at life.
As far as the food goes....eh. I "built my own" burger which basically amounted to a bacon cheeseburger on a pretzel bun with fries and it was $18. The burger was ok, but overcooked. My wife and I both ordered our burgers medium and we got them at least medium well. The fries were fine. Their beer selection is good. I ordered one beer which was ok.
Would I go back? Probably not. We had three burgers (my BC burger, my son had a burger with absolutely nothing on it and my wife had a burger with a couple of toppings-- all with fries which are $2 extra each), one beer, no appetizers and no desert and it was almost $70 w/tip. The food was ok at best and the service, while prompt, was not friendly at all. They do have a lot of TVs and a good beer selection so if I wanted to hang out with some friends to have a beer and watch a game, maybe I would stop in. But there are a million places to get a decent burger in and around Gilbert so if I want to eat, I would go elsewhere.