We've been going to Chili's for as long as I can remember- probably a good 15 years or so. Never again! They changed (downgraded) their once decent menu, and the service was lackadaisical. It took forever to get my child a glass of water. And they brought my rice, and fajita trimmings out way before I actually got my chicken and shrimp. And the shrimp was undercooked (raw in spots)! I had to wait about 10 minutes after they brought out my wife's and child's meals to get mine. And they forgot my shredded cheese, which I had to ask for. The toffee ice cream dessert was terrible as well, with the toffee tasting anything like good toffee should taste. The bottom line is that we felt like we were not too welcome there, and much of the staff seemed like they were just 'going through the motions'. And our bill was close to fifty dollars for a party of 3! Our recent visit to Chili's totally reminded me of why we've been going to family restaurants and diners more and more lately, and to national chains less and less! We get much better value, portions, and service at locally owned diners, at less than half the price one would pay at a national chain! And now they have these stupid, electronic things on the tables which just take up precious space, and makes a smaller table top (as in the ones by the bar) feel much too crowded!