Worst customer service you will ever experience at a doctors office. Going through the process of getting acutane was an absolute nightmare. I have been trying for three months with these people and they just can't get their stuff together. First they sent me for the wrong blood test, had to wait a month, go again, then they didn't send the rx to the pharmacy on time, had to wait a week, get another blood test, not sure if I'll ever get my rx to go through. I'm sure this nightmare will get even more detailed as the time goes by. I had to write this review now to help others stay clear of this place. Don't waste your time and money!