1. Not consistent with other L&L's
2. WORST customer service experience.
3. If YOUR soda machine is not working properly, do NOT make your customers do your job of pressing, holding the lever for the CO2 to start flowing. Are you nuts?!
Our nephews were in from town and they wanted loco moco's so they decided that they wanted to eat it at L&L.
We usually get the healthy plate which is salad, scoop of brown rice and shrimp. Well the L&L that we used to go to (on the east side) had this dressing that was DEEEEElicious. This place only had ranch, bleh.
The gal behind the counter, name was Looy, Loopy, fuck if I know. She was horrible and needs to have a lesson or 10 in proper, friendly customer service. .. She was rude, made it seem as though it was not her problem to handle to soda machine issue and any time you ask her a question, it was as though you were interrupting her social media time on her phone since that seemed to be the only thing that the girl did.
The food was mediocre at best. Nothing consistent or anything that wowed us. Our nephews are from Chicago so they haven't been exposed to too many Hawaiian restaurants. For their next visit, we're going to take them to another L&L and avoid this place. Like the plague. Like a big piece of poop that it is.