My husband and I went to Shane Co to upgrade my setting and diamond. Andrew was the salesman who helped us from beginning to end. He was wonderful and very patient with me. My daughter's husband selected her diamond and setting from Shane Co so we decided to give it a try and I am glad we did. Financing was easy. Also, if you want to upgrade they will give you full value for current diamond that you originally purchased from Shane Co. The upgrade just needs to be a $1 or more increase in price. Other stores want double.