Oh Popeyes, #11294.
Why are your employees so discontent? Is it because who owns you? Popeye's at Excal: are you owned by a massive jerk?
This bad boy is in the Excalibur King's Court: a food court with Popeye's, Hot Dog on a Stick, Smoothie King, and some other fast food eateries I cannot remember right now. (McDonald's is probably there, since that POS is everywhere.)
Good:
+ Quick, when they want to be;
+ ten percent (10%) discount for Military/Police/Fire, sometimes they give it to you, sometimes they don't (perhaps subject to ideological stance of cashier); and
+ the food is A-OK, seating plentiful.
Bad:
- Attitude of (some) workers;
- lack of any condiments (they must be requested); and
- twenty cent (20¢) upcharge for asking for bottle water in lieu of their nasty fountain sodas (there is no Hi-C® fruit punch), and obviously there are no re-fills (no self-serve beverage machine).
This Popeye's location is like a schizophrenic uncle who you (and local law enforcement) are forced to deal with every so often.
Very inconsistent: sometimes there is a huge ass queue with just one cashier (!) and people are even trying to cut (not on my watch; get in the back of the line, asshole!) and they get through it impressively fast. Other times there is hardly anyone waiting, three dedicated order-takers, and yet they are insanely slow.
They give you service discount, they don't give you service discount. You bring back a receipt survey and they tell you they don't accept them (even when a receipt from their own store). *shrugs.