I've only visited this location once. The food is okay but it doesn't put me in a New York State of mind. It's tough to find a good pizza establishment. My only complaint was that we were not properly greeted when we walked in. The bartender only said 'hi' and walked off. There was another employee who was apparently on her break. She just looked at us. So we walked out. The employee that was sitting down, got up and walked outside to stop us from leaving. We decided to stay and eat on the patio. We were not impressed at all with the service. The food was okay. It was definitely better than other pizza chains such as Pizza Hut and Papa Johns.