As others have said, it's a Waffle House and you need to base your expectations accordingly. HOWEVER, the staff here was AWESOME when they were short handed and slammed on Mother's Day. Once seated, they got our drinks out quick and kept checking in. We were in the loop on where our order was (behind 2 x mega-take out order) and they apologized to us for the wait. When they missed an item from our order, it was taken off no questions asked. They called in what looked like a manager-type / off duty bouncer to help expedite orders and food began to fly out of that kitchen. I'm impressed, really. I get less attention and care from "better" restaurants and this place needs some respect. Good work to the crew on Sunday morning! Recommended.