I ordered the catfish with cabbage and mac n cheese, and everything tasted pretty good. The catfish had great flavor and was cooked just right. The cabbage and mac n cheese were a little bland for my taste, but I added a little onion salt and pepper and really enjoyed it. The cornbread was also pretty tasty. When I picked my food up, the girl said "I thought you might have forgot about your food." I was there 5 minutes after she stated it would be ready because I got caught up at work. In the future, they should take the customer's phone number, so they can call and verify they are still coming if they are taking longer than expected. Other than that, she was pleasant. A gentleman, that I believe is the chef, came out and said "Thank you," and "Have a good night." Good food and service is not the norm anymore, so I was happy to find this place! I plan on trying the smothered pork chop and different sides next time. And based on the reviews, I need to try some cake!
The reason why I am giving them a 3 star rating is because I just called in to place an order at 8:55pm on Saturday night and I was told they were closed. Not only does yelp have them open until 10pm on Saturday, but their website also says that. I advised the girl who answered of that and all she said was, "Really? I'm sorry." Even if they decided to close at 9pm, I would have still taken the order because of the misinformation.
I work close by and was excited to have a new soul food restaurant that provided great customer service. I had begun to spread the word, but I'll have to share tonight's experience :(